One of the latest developments in communication is the ability to be able to set, maintain, see and manage “Presence”. This guarantees to bring customer relationship to a higher level and it also ensures correct communication with internal and external relationships.

With an extensive logging mechanism ensuring detailed reports and billing features managing the expenses is very easy. This incorporated management tool enables inside information of the communication with external and internal parties, with a possibility to drill down into the actual conversation when recorded.

The next overview gives a global outlook on all solutions possible with this

open IP Telephony platform.